FAQs

Medication returns

Medication cannot be returned for credit or refund, except when it is a condition of a consumer-level medication recall. Strict legislative controls are in place to regulate the manufacture and storage of medicines in the manufacturer, wholesaler and pharmacy environments. Once medication has left the pharmacy, the storage conditions of the medication cannot be guaranteed, and it is possible the product could be tampered with. Therefore, we cannot accept return of any dispensed pharmaceutical products

How will you ship my package?

All Our Packages Are Ship Via Standard Mail Services & Express Mail Services. Some Of This Mail Services Includes DHL, FedEx, UPS, USPS, & EMS

Yes. We Send Parcels In Plain Packaging With No Indication Of What Is Inside.

It is an Online Pharmacy that supply authentic and genuine medications such as: Mounjaro,Ozempic, Saxenda, Victoza, Trulicity, Wegovy, Renuva Filler, Sculptra, Juvederm Fillers, Prxt33 & Bellafill

Can I Use An Existing Prescription?

Yes. If you have valid Private prescription please contact us via email info@eliteweightsolutions.com we will need the original prescription before shipping any orders.

1. You place your order online at www.eliteweightsolutions.com for your selected medication.

2. Your order awaits to be approved by a doctor this can take up to 24 hours. (sometimes longer depending on the doctor’s diary).

3. The order will then be passed to the Pharmacy; where the order will be printed.
Please note your order can be marked as shipped but may not leave us until the following day.

4. Once the order is printed this is marked as shipped the order will be shipped once checked by the pharmacist (please note the pharmacist can still decline your order if they feel you are over ordering or abusing the service), once all checks are complete your medication will be sent on the chosen method of delivery, selected at checkout.

(you will be able to track the parcel once this has been collected)

– We do not offer a guaranteed next day delivery service.

– Your order may not leave us the day the order is marked as “shipped”.

– Your order cannot be rushed by customer services.

– You cannot speak to a doctor or pharmacist to dispute their decision.

– You are unable to change a delivery address once the order has been placed.

– We will cancel your order if we suspect you are abusing the service.

– If we notice duplicate accounts/a number of people at the same address, we will ask you to provide ID for each person ordering.

We certainly use the same suppliers as the ones your favorite high street pharmacy also uses.

How Many Days Before I Get A Refund?

Once An Order Is Refunded It Takes 72Hrs For The Funds To Clear In Your Account.

You Are Only Allowed To Order A Repeat Of An Opioid Containing Product After 28 Days, In Some Cases A Proof Of Address May Be Required On Second Purchase.

The Doctors Can Take Anywhere Between 3-24 Hours Approve Orders, However They Check Orders A Lot Of Times Daily To Make Sure They Are Not Missing Any Pending orders.

Yes, Our Service Is Fully Confidential. You Are Assured That Your Data Is Stored Securely. Only Staff Members Who Are Involved In Your Care Will Have Access To Your Information.

Yes, you will be provided with a tracking number once your payment is confirmed. This tracking number will allow you to monitor your order while it is in transit

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